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Crewsn Co.

Privacy Policy

Crewsn Co Privacy Policy

Effective Date: October 16, 2026
Last Updated: October 16, 2026

Crewsn Co (“Crewsn Co,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, create an account, use our marketplace, communicate with other members, participate in community features, submit information for verification, or use other services we provide (collectively, the “Platform”).

This Policy should be read together with our Terms of Service, Refund and Cancellation Policy, Disclaimer, and other applicable platform policies.

By using Crewsn Co, you acknowledge that you have been provided access to this Privacy Policy. Where consent is legally required for a particular activity, we will seek that consent as required by applicable law.

1. Information We Collect

The information we collect depends on how you use the Platform, which features you access, and the choices you make.

A. Account and Registration Information

When you create or manage an account, we may collect:

Passwords should be protected using appropriate security measures, such as secure password hashing where applicable. We do not intend to collect your account password in readable form.

B. Breeder, Seller, and Rescue Information

Users who create breeder, seller, shelter, or rescue profiles may provide additional information, including:

Users are responsible for ensuring they have the authority to provide information about other individuals, organizations, or animals.

Please avoid submitting unnecessary personal information about other people, especially sensitive information that is not required for the relevant platform feature.

C. Verification and Supporting Documentation

If you apply for verification or participate in a process that requires additional documentation, we may collect information reasonably necessary to evaluate your application and administer the applicable process.

Depending on the verification program, this may include identity-related information, business or organizational records, registration documents, health-testing records, and other supporting materials.

The information requested will depend on the type of review being performed. We will not represent that a particular document is required or collected unless the applicable process calls for it.

Verification information may be used to evaluate eligibility, investigate discrepancies, prevent impersonation, maintain trust indicators, and respond to credible reports.

Access to verification materials should be restricted to authorized personnel or service providers who need the information for legitimate purposes.

D. Marketplace and Transaction Information

When you participate in a marketplace transaction, purchase a membership, or use another paid feature, we may collect or receive information such as:

Payment card details and other sensitive payment credentials may be collected and processed directly by Stripe or another payment provider rather than by Crewsn Co.

The precise information available to Crewsn Co depends on the payment integration and the information returned by the provider.

E. Messages and User-Generated Content

Depending on the features you use, we may collect and store:

Content intended to be public may be visible to other members or website visitors. Private communications may be accessible to authorized personnel where reasonably necessary for support, security, moderation, investigation, or legal compliance, subject to applicable law and the Platform’s actual technical capabilities.

You should not assume that information shared with another member will remain confidential after it is received by that person.

F. Technical, Usage, and Device Information

When you access the Platform, we or our service providers may automatically collect certain technical information, such as:

The precise information collected depends on the hosting environment, WordPress configuration, plugins, security tools, analytics services, and your browser settings.

G. Support and Correspondence

If you contact Crewsn Co, submit a report, or request assistance, we may collect the information you provide and records of our response.

This information may be used to answer questions, investigate issues, improve support, enforce our policies, and maintain appropriate business records.

2. How We Use Information

We may use personal information for the following purposes:

Operating the Platform. Creating and maintaining accounts, displaying profiles, publishing listings, providing community features, and delivering requested services.

Marketplace functionality. Facilitating connections between users, supporting payment integrations, recording transaction status, administering commissions, and assisting with transaction-related inquiries.

Membership administration. Managing subscriptions, billing status, membership benefits, cancellations, and applicable refunds.

Verification and trust. Reviewing submitted documentation, administering verification programs, identifying inconsistencies, responding to credible concerns, and maintaining platform integrity.

Communication. Sending account notifications, security alerts, service announcements, support responses, and information about changes to our policies.

Security and fraud prevention. Detecting suspicious activity, protecting accounts, investigating abuse, and helping prevent unauthorized access, fraudulent transactions, and platform manipulation.

Moderation and enforcement. Reviewing reports, addressing policy violations, removing prohibited content, and taking action when permitted or required.

Service improvement. Diagnosing technical problems, understanding how features are used, improving performance, and developing additional functionality.

Legal and compliance purposes. Maintaining required records, responding to lawful requests, protecting legal rights, and meeting applicable legal obligations.

Marketing and promotions. Where permitted, communicating about Crewsn Co features, services, or promotions. You may opt out of marketing communications where an opt-out is available or required by law. Transactional and security communications may continue where necessary.

We will use personal information in ways that are consistent with this Policy, our representations to users, and applicable law.

3. How We Share Information

We do not disclose personal information indiscriminately. However, operating the Platform may require sharing information in the following circumstances.

A. With Other Users

Information you choose to include in a public profile, listing, post, review, or other public-facing feature may be visible to other members and, depending on the feature, the general public.

If you contact a breeder, seller, rescue, or another member, information you provide in that interaction may be disclosed to the recipient.

Do not publish sensitive personal information in public profiles or messages unless you understand the risks and have a legitimate reason to do so.

B. With Stripe and Other Payment Providers

Crewsn Co may use Stripe Connect and other payment-related services to facilitate eligible transactions.

Depending on the transaction and integration, relevant information may be exchanged among the buyer, seller, Crewsn Co, Stripe, and other necessary service providers.

For marketplace payments configured as direct charges on a seller’s connected Stripe account, the seller’s connected account processes the charge and Crewsn Co may collect a disclosed application fee. Stripe may process information directly from buyers and sellers and may provide Crewsn Co with transaction details, payment status, connected-account identifiers, or other information necessary for platform operations.

Stripe’s collection and use of personal information are also governed by Stripe’s own privacy notices and applicable agreements.

Crewsn Co does not control all information that Stripe collects or how Stripe independently fulfills its legal obligations.

C. With Service Providers

We may share information with service providers that help us operate and secure the Platform. These may include providers of:

Service providers may access information as necessary to perform their services, subject to applicable contractual, confidentiality, security, and legal requirements.

D. With Professional Advisors

We may disclose relevant information to our attorneys, accountants, insurers, auditors, and other professional advisors where reasonably necessary for legitimate business, compliance, security, or legal purposes.

E. For Legal Compliance and Protection

We may disclose information when we reasonably believe disclosure is necessary to:

We will handle such disclosures in accordance with applicable legal requirements.

F. Business Transfers

If Crewsn Co undergoes a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable privacy laws and appropriate safeguards.

G. With Your Direction or Consent

We may share information when you direct us to do so, authorize a disclosure, or provide consent where required.

4. Public Profiles and User Responsibility

Crewsn Co may provide public-facing profiles, breeder directories, rescue profiles, listings, community posts, and other features intended to help users discover and communicate with one another.

Information you publish in these areas may be copied, indexed by search engines, shared externally, or retained by other users.

Removing content from Crewsn Co does not necessarily remove copies that have already been downloaded, shared, indexed, or stored by third parties.

You are responsible for considering the privacy implications of information you make public.

Crewsn Co encourages users to avoid publishing private addresses, personal identification documents, payment credentials, or other sensitive information in public areas of the Platform.

5. Cookies and Similar Technologies

Crewsn Co and its service providers may use cookies, local storage, session technologies, pixels, or similar tools where implemented.

These technologies may be used to:

Some cookies or similar technologies may be essential to the operation of the website, while others may be optional.

You may be able to manage cookies through your browser settings or through a consent-management tool if one is implemented on the Platform.

Disabling certain cookies may affect login, checkout, or other website functionality.

Where applicable law requires consent before using particular tracking technologies, we will implement appropriate consent mechanisms.

6. Analytics and Advertising

Crewsn Co may use analytics or marketing tools to understand website performance, evaluate promotions, or improve services.

The information collected depends on which tools are installed and enabled. Such tools may collect technical information, usage events, identifiers, and information about interactions with the website.

Where required, we will provide appropriate notices and obtain consent for nonessential tracking or adver